IT/Electronic Patient Records




New contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a statement of intent in relation to the following IT developments:-


1.  Referral management

2.  Electronic Appointment Booking

3.  On line Booking of repeat prescriptions

4.  Summary Care Record

5.  GP2GP transfers

6.  Patient Access to records.

7.  Enable patient feedback (FFT)


Please find below details of Burnham Health Centres stance with regards to these developments:-


· Referral management  

All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice.

Burnham Health Centre already use the NHS Number as the main identifier in all NHS clinical correspondence and have done for quite some period of time.


· Electronic appointment booking

Practices are required to promote and offer the facility for all patients, who wish to, to book, view, amend, cancel and print appointments online.

We currently offer the facility for booking and cancelling appointments on- line. Please visit the Patient Access page of this website to register for on line services or come into the practice and request access to book appointments online.


· Online booking of repeat prescriptions

Practices are required to promote and offer the facility for all patients, who wish to, to order online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.

We currently offer the facility for ordering repeat prescriptions on-line. Please visit the Patient Access page of this website to register for on line services or come into the practice and request access to order your repeat medication online.


· Interoperable records/Summary Care Record.

Practices are required to enable successful automated uploads of any changes to a patient’s summary information, at least on a daily basis to the Summary Care record.

Having your Summary Care Record available will help anyone treating you without your full medical record.  They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to.

Burnham Health Centre is already live with SCR. However, if you do not want your medical records to be available in this way and have not already informed the practice then you will need to let us know ,so that we can update your record.  You can do this via the ‘opt out form’ Downloadable from the Summary Care Record page of this website or by requesting a form from reception.

· GP2GP record transfers

There is a requirement for GP practices to utilise the GP2GP facility for the transfer of patient records between practices, when a patient registers or de-registers.

It is very important that you are registered with a doctor at all times.  If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England.  With GP to GP  your electronic record is transferred to your new practice within 24hrs. 

Burnham Health Centre confirms that GP2GP transfers are already active and we send and receive patient records via this system.

· Patient access to their GP record

Practices are required to promote and offer the facility for patients to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions and any other items/date such as ‘additional’ record elements which has been agreed between the practice and the patient i.e. Immunisations & Test results

We currently have a large percentage of the clinical record available on line, test results, allergies, immunisations, drug history and patient summary and we are working with our system supplier with the intention of having the remainder of this facility available to patients by 31st March 2016.

Information to support patients accessing online services 

Patients will be able to access online services by visiting the patient Access page of this website and following the links there or alternatively by going to the Patient online access website:


To use Patient Access, you can come to Burnham Health Centre to request a user name and password or you can register for this service online and book one appointment.  Your identity needs to be verified when you attend the online booked appointment before you will be given full access to your clinical record. ID required: any photo ID and utility bill with your name and address visible. 

To give feedback about the online services you can:

· use the practice website to send an e-mail

· leave comments with the receptionist

· Write a letter to the practice at

Burnham Health Centre

Minniecroft Road





or via the following websites







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