Welcome to Burnham Health Centre

09/06/2021 - Telephone System

We apologise in advance for any difficulties trying to reach us via telephone a new system has been put in place and there are some issues that we have been made aware of and our phone provider is working to fix the system.

Please be advised the Number Plate  recognition system for the car    park will be LIVE from AUGUST 2021

Appointments Update – 7^th July 2021

Following recent feedback and suggestions we have made some adjustments to some areas of the Patient Access appointments system;

We have reinstated some face to face appointments with the nursing team. From the 7^th July patients will be able to book:

• Routine Bloods tests (Only if the tests have been requested by a GP)
• Routine Smear tests ( Only if you have received a routine recall letter)
• Contraception Pill Checks ( Only if it is a continuation and you are due for the regular 6 monthly nurse review)

Please be aware if the appointments are booked inappropriately they will be cancelled.

All other nurse appointments can be booked over the phone with our reception team.

We have also changed the release times of some GP telephone calls.

As well as releasing at 07.30 there will also be slots released from 09.00 and 13.00.

We will be trialling these changes and if they prove successful we hope to continue the improvements across other areas of the practice as and when it is appropriate.

Many thanks,

Burnham Health Centre.

Covid - 19 Vaccinations 

We are currently vaccinating all remaining patients down to 18 years old. We provide Pfizer vaccinations for all patients as a first dose. Astra Zeneca Oxford vaccinations are available as first dose to patients 40 years and older as first doses or any patient for second dose if you had Astra Zeneca first time. All our patients should have received invites for appointments. If you have not, your easiest way is to put into your search engine “book a covid vaccination” and Burnham Health Centre will come up. We do offer this service to patients even if not registered at Burnham.

At present, the government has stated that patients under 40 will have their second dose Pfizer vaccinations 12 weeks after their first doses. We very much hope that we will be doing them sooner than that! We will be contacting all our patients who were texted and booked as soon as we are able to proceed.

All patients, visitors and children 5 and over MUST wear a face mask or face covering to appointments when entering the building.

Face masks will NOT be provided by the practice.

 Appointments & Telephone Lines

We appreciate that these are difficult times especially if you need medical care. To try and reduce waiting times on the phones please follow the guidance below:

Between 8am - 10.30am and 1.30pm - 2.30pm Please call for appointments only.

10.30am-12.30pm and 2.30pm - 6pm Please call for all other queries, including results, prescription queries and admin requests.

As you can imagine the surgery is dealing with the numerous changes in relation to COVID-19, We are asking for you to please be patient with us at this time.

Organ Donation Update

Organ donation in England has changed to an opt out system. It's still for you to decide whether or not you want to become an organ donor. We will always ask your family to support your decision. So whatever you choose, it's really important that you let them know, There is more information available via the link below:

https://www.organdonation.nhs.uk/uk-laws/organ-donation-law-in-england/

Please note when updating your Clinical Record we can not accept change of address via this website. You will have to visit the practice with proof of your new address.